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insisted on providing me a personal cell number while I was doing an install. Any email I've sent was answered within a day- sometimes within the hour. 3 antennas later, I'm most impressed with the customer service- Sorry about your loss Natan- 73, Henry, N4VHK/W4WS Winston-Salem, NC On Mon, 1 Jul 2002, Richard Thorne wrote: > Steve: > > I've never had a problem with those guys. If you have a problem go direct I > don't want to hear/read it. > > ----- Original Message ----- > From: "Steve Jones" <nx1g@rev.net> > To: <force12talk@qth.com> > Sent: Monday, July 01, 2002 5:07 PM > Subject: Fw: [Force 12 Talk] E-mail > > > > Well since you don't answer questions anyway but instead send an ISP > > > address, who cares, your the worst excuse for a customer service rep I > > have > > > ever seen. It is too bad you think your bigger than your customers. > Enough > > > said...Steve > > > > ----- Original Message ----- > > From: "Steve Jones" <nx1g@rev.net> > > To: "force12e" <force12e@lightlink.com> > > Sent: Monday, July 01, 2002 6:00 PM > > Subject: Re: [Force 12 Talk] E-mail > > > > > > > Well since you don't answer questions anyway but instead send an ISP > > > address, who cares, your the worst excuse for a customer service rep I > > have > > > ever seen. It is too bad you think your bigger than your customers. > Enough > > > said...Steve > > > ----- Original Message ----- > > > From: "force12e" <force12e@lightlink.com> > > > To: "Force12Talk" <force12talk@qth.com> > > > Sent: Monday, July 01, 2002 9:16 AM > > > Subject: [Force 12 Talk] E-mail > > > > > > > > > > Friends, > > > > > > > > My hilltop location was struck by two direct lightning hits last > > > > Wednesday, causing the loss of all TV cable and Internet access along > > > > with the demise of Mr. Computer. I've been unable to respond to any > > > > E-mails since Wednesday, however, service has been restored this > > > > morning. There is no need to resend any E-mail, as the local ISP > > > > retained incoming mail but there will be a delay in response to those > > > > messages. If you have a time critical issue, please call Mary at the > > > > factory 800 248 1985. > > > > > > > > Regards, > > > > > > > > Natan W6XR > > > > Force 12 East > > > > Ithaca, NY > > > > > > > > > > > > > > > > > > > > -------------------------------------------- > > > > Force12Talk mailing list provided as a service by Force 12 Antennas, > > Inc. > > > > Force12 Web Site: http://www.force12inc.com > > > > > > > > To Submit Message to the List: Force12Talk@qth.com > > > > To unsubscribe and view the Message Archive: see > > > http://qth.com/force12/list > > > > For problems with the list: contact n4zr@qth.com > > > > > > > > > > > > > > > -------------------------------------------- > > Force12Talk mailing list provided as a service by Force 12 Antennas, Inc. > > Force12 Web Site: http://www.force12inc.com > > > > To Submit Message to the List: Force12Talk@qth.com > > To unsubscribe and view the Message Archive: see > http://qth.com/force12/list > > For problems with the list: contact n4zr@qth.com > > > > > > > > > -------------------------------------------- > Force12Talk mailing list provided as a service by Force 12 Antennas, Inc. > Force12 Web Site: http://www.force12inc.com > > To Submit Message to the List: Force12Talk@qth.com > To unsubscribe and view the Message Archive: see http://qth.com/force12/list > For problems with the list: contact n4zr@qth.com > -------------------------------------------- Force12Talk mailing list provided as a service by Force 12 Antennas, Inc. Force12 Web Site: http://www.force12inc.com To Submit Message to the List: Force12Talk@qth.com To unsubscribe and view the Message Archive: see http://qth.com/force12/list For problems with the list: contact n4zr@qth.com |
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