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two RD-1800 rotors from Rotor Doc. I explained to the owner of the company that I was planning to replace Yaesu 1000 rotors with the RD- 1800, and was assured that the new rotors would fit perfectly in the same towers. The guy who works on my towers even called Rotor Doc via long distance to obtain a description of the product and received assurances that the rotors would work in our installation. He noted that when he talked to the owner his attitude seemed nasty. After the rotors arrived I discovered that they would not fit into my tower, and when I complained I received the following response: "Yes, I'm aware that our RD-1800 is considerably larger than the Yaesu. That's the whole point of replacing the lightweight models with heavier ones! "Most customers purchasing our RD-1800 have extremely large antennas, and the towers to match. Some even install them in Rohn 25; which is the smallest tower I have ever seen for amateur use. (11" inside diameter) Also, if the tower is the free-standing type, larger at the bottom; most customers would just move the rotator down to the next larger section." Rotor Doc refused to even consider taking back its rotors and said I was just out of luck. Another caution, when the rotors arrived they were very poorly packed, the boxes were torn and screws were missing. Rotor Doc rotors might be OK for large antennas, but I will never know, because this product will not fit into my tower and now I am stuck with them, a $1,400 purchase! The moral of the story seems to be that if this is the firm's attitude about returning two brand new rotors, how can they possibly be trusted if something went wrong with an OLD one! 73 Dave, AL7HG -------------------------------------------- Force12Talk mailing list provided as a service by Force 12 Antennas, Inc. Force12 Web Site: http://www.force12inc.com To Submit Message to the List: Force12Talk@qth.com To unsubscribe and view the Message Archive: see http://qth.com/force12/list For problems with the list: contact n4zr@qth.com |
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