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I wonder if any of you US hams is experiencing delivery delays for F12 products. I purchased a C4XL antenna from F12 European distributor CBS Communication and paid for it on May 21. The antenna was supposed to be shipped in three weeks from payment date. Now I receive a message from CBS that the antenna will be shipped in the first week of June due to some factory problems. All my attempts to communicate with F12 by fax, e-mail or telephone have failed, and apparently their distributor is experiencing the same communication problems. All this makes a very frustrating customer experience, especially since I made clear that I need the antenna delivered in time for IARU contest. Not returning calls of a paying customer is bad service and poor business practice, IMHO. To sum this up, I would appreciate your feedback about delays incurred on US orders too, or if it's just an "European" thing. TNX. 73 de Mike, YO3CTK -------------------------------------------- Force12Talk mailing list provided as a service by Force 12 Antennas, Inc. Force12 Web Site: http://www.force12inc.com To Submit Message to the List: Force12Talk@qth.com To unsubscribe and view the Message Archive: see http://qth.com/force12/list For problems with the list: contact n4zr@qth.com |
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