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From an enforcement standpoint, the issue is entirely with the company through which the gentleman placed his order and to whom he sent his money. For THAT company to refer a customer directly to a manufacturer, instead of solving the problem themselves, is quite inexcusable. F12 is not the retail agent of record in this transaction. It sounds very fishy to me, doesn't add up. 73, Guy. > > From: "Tim Ellison" <tellison@itsco.com> > Date: 2003/06/26 Thu PM 01:59:57 EDT > To: <Force12Talk@qth.com> > Subject: RE: [Force 12 Talk] Does F12 have production problems? > > As an owner of a small business, I have to agree with Mike regarding > his point on issues beyond the control of the manufacture, but not > returning phone calls and e-mails is inexcusable in any business. > > 73 de W4TME > > -Tim > > > > -----Original Message----- > From: wa4dou@juno.com [mailto:wa4dou@juno.com] > Sent: Thursday, June 26, 2003 1:44 PM > To: Force12Talk@qth.com > > > Mike, > The politics of the marketplace, the demand for a product, a > manufacturers financial strength and the ebb and flow of events in the > supply distribution chain of material to manufacturers all have a > bearing on how long it takes a manufacturer to deliver a product. No > manufacturer that makes many different products can possibly keep their > fingers on an infinite number of pulse points in an effort to guarantee > you a date of delivery. It would be unreasonable of you to expect that. > This isn't an isolated event. All antenna manufacturers and all > manufacturers of all types of goods go thru periods when their best > "guesstimate" doesn't work. Unforseen factors interfere. It would appear > to me that as one grows older, accumulated wisdom suggests that we as > individuals should plan ahead in our endeavors further to allow for the > "unforseen" as well. I personally don't think planning ahead a few > months for an antenna project is unreasonable. I've found it works for > me. Then the "unforseen" can be taken in stride, rather than cause > anguish. > I like Force 12's concepts, and I do believe we all as amateurs have > benefited greatly from the truthfulness that Tom has injected into the > antenna marketplace. There does seem to be some indication that Force 12 > could benefit from careful consideration of providing a reasonable level > of support/followup without having to subject themselves to trying to > satisfy unreasonable amateur demands/expectations. > 73 de Roy WA4DOU > > ________________________________________________________________ > The best thing to hit the internet in years - Juno SpeedBand! > Surf the web up to FIVE TIMES FASTER! > Only $14.95/ month - visit www.juno.com to sign up today! > > > -------------------------------------------- > Force12Talk mailing list provided as a service by Force 12 Antennas, > Inc. > Force12 Web Site: http://www.force12inc.com > > To Submit Message to the List: Force12Talk@qth.com To unsubscribe and > view the Message Archive: see http://qth.com/force12/list For problems > with the list: contact n4zr@qth.com > > > > > > -------------------------------------------- > Force12Talk mailing list provided as a service by Force 12 Antennas, Inc. > Force12 Web Site: http://www.force12inc.com > > To Submit Message to the List: Force12Talk@qth.com > To unsubscribe and view the Message Archive: see http://qth.com/force12/list > For problems with the list: contact n4zr@qth.com > > -------------------------------------------- Force12Talk mailing list provided as a service by Force 12 Antennas, Inc. Force12 Web Site: http://www.force12inc.com To Submit Message to the List: Force12Talk@qth.com To unsubscribe and view the Message Archive: see http://qth.com/force12/list For problems with the list: contact n4zr@qth.com |
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