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have to say that I have found Tom, when I purchased my original XR19, when I called not only did he actually get on the phone to assist me, but unfortunately it turned out to be my brand new FT1000 Mark V that was defective. But Tom helped me to figure out the problem. I bought a Sigma and the installation instructions had been left out of the box; not only did Tom give me a call at home a couple of days later, but he immediately emailed the instructions/pamphlet that I needed to put it together. They have been marvelous antennas and I own a family of them. I have found customer support to be helpful and I realize that it is a small company, but Tom has returned my phone calls. I will continue to purchase Force 12 products in the future. 73's Gene K2QWD -------------------------------------------- Force12Talk mailing list provided as a service by Force 12 Antennas, Inc. Force12 Web Site: http://www.force12inc.com To Submit Message to the List: Force12Talk@qth.com To unsubscribe and view the Message Archive: see http://qth.com/force12/list For problems with the list: contact n4zr@qth.com |
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