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to successfully redesign and rebuild an antenna on the fly without ever coming down the tower) couldn't figure out that he needed two bucks worth of hardware store SS hose clamps to do what was needed? If it was me, think I might be mad at someone else. When I hire an electrician to do a wiring job, I expect the ELECTRICIAN to overcome all problems with materials, instructions, and touchy electrical inspectors, and deliver me a working circuit. If not, and I've paid the agreed amount, he comes back and fixes it on HIS time. Since when has Matt not done a turn-key job? That's quite a surprise. 73, Guy. ----- Original Message ----- From: "Mark Levine, D.C." <dr.m.levine@snet.net> To: <Force12Talk@qth.com> Sent: Thursday, June 26, 2003 8:51 PM Subject: Re: [Force 12 Talk] Re: Does Force 12 have problems? > In the realm of FWIW- > > I bought 2 antennas from F-12 shortly after they started the company. I have > an EF240/420 at 65 ft and a 4-BA at 75 ft on a Rohn 45 (800' ASL). Now > understand this goes back now about 9 years however, F-12 had no concept of > customer service at that time. I had the tower and antennas installled by > KC1XX Matt of XX towers who is no stranger to antennas. He travelled 200 > miles to do the install and we had some questions and problems which we > could not get answered by calling F-12. The antennas did go up OK but, > because of a flaw in the 40m el design (lack of a stop or hose clamp on the > T spreader) it cost me an additional $500.00 service call to install 4 hose > clamps. F-12 never responded to calls or letters concerning the design flaw. > I finally gave up and will never purchase another F-12 product. > > The caveate is, once again this was almost 10 years ago. I would hope > they've developed a sense of customer service but, from some of the posts > read here, it seems rather hit or miss. > > Dr. Mark Levine > WB2EQE > > > > > -------------------------------------------- > Force12Talk mailing list provided as a service by Force 12 Antennas, Inc. > Force12 Web Site: http://www.force12inc.com > > To Submit Message to the List: Force12Talk@qth.com > To unsubscribe and view the Message Archive: see http://qth.com/force12/list > For problems with the list: contact n4zr@qth.com > > -------------------------------------------- Force12Talk mailing list provided as a service by Force 12 Antennas, Inc. Force12 Web Site: http://www.force12inc.com To Submit Message to the List: Force12Talk@qth.com To unsubscribe and view the Message Archive: see http://qth.com/force12/list For problems with the list: contact n4zr@qth.com |
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