| Index | Thread | Archive | Jul-2003 | Archive | Send |
 |
  |
|
   |
|
  |
|
I very rarely have found the need to write to the reflector. I have asked a couple of questions, and have gotten very useful responses. I find it to nobodies benefit to be doing all this bashing. It would be much more considerate to send the person or company a private email. I have no interest with Force 12. They have never gave me a deal on their products. I use them because I know they are the best on the market in my opinion and in the information I have gotten from other users. I have called and emailed Tom and Natan many times. I have talked to them the last 3 years at Dayton. They have always been very helpful . I haven't always been able to speak to Tom on the first try at the factory, but have always gotten a hold of him in due time. When I put my C49XR up last a year or so ago, I had some concerns about setting the SWR set because I had 3 feedlines going to it. It was the first one they did that way. I was going to put the antenna up on a Sunday and Tom was good enough to ease my concerns by giving me a couple of phone numbers where he could be reached on Sunday if we ran into problems. That to me is the extra mile. It is hard to keep up with every call and concern when you have a product that is so good, that you have a lot of people getting it. I am sure that they do the best they can. Tom could easily hire more people to answer the phone on the TECH line, I am sure. They would probably be reading from a manual or notes that Tom had given them to answer general questions. In other words, not an expert on the subject. I am sure none of us would want that. I plan on getting another Force 12 product later this summer; a Sigma-280S. I am looking forward to it after talking to Tom at Dayton and cant wait to order it. I am sure I will be a as happy with it as my other Force 12 antennas. They have all served me very well from a small 150X60FT city lot in the hole of the upper Mississippi Valley. If I could think of one complaint I would have about Force 12, it would be that they get more information on the website about the Sigma-280S regarding windload, gain etc..... Thanks for you time, 73 John W9RPM EMAIL: john@w9rpm.com MY WEBSITE: http://www.w9rpm.com BLUFF COUNTRY DX CLUB: http://www.qsl.net/w9idx/ LACROSSEHAMS: http://www.lacrossehams.org/ Free Ham Radio Classified Ads: http://swap.QTH.com GREAT DX LOGGING PROGRAM: http://www.dx4win.com/ INSTANT MESSENGER: W9RPM ----- Original Message ----- From: "force12e" <force12e@lightlink.com> To: "Force12Talk" <force12talk@qth.com> Sent: Tuesday, July 01, 2003 11:58 AM Subject: [Force 12 Talk] F12 Response > Good morning to the reflector. > > Normally, I allow the reflector to move along and read. In this case, > however, I will make a rare exception. One of our LPT customers, Alan Zack, > has made at least one comment that is absolutely false. He said in his > reflector comment, "Tom stated that it was not his problem and refused to > discuss it with me further..." > > Anyone who has dealt with me knows I do not speak like that. That is not the > way we operate. I don't even speak in such a manner to those who copy our > designs, infringe on our patents, or otherwise make derogatory comments > about the company! > > I have had several conversations with this gentleman and, if my memory > serves me correctly, I even personally delivered his LPT to him at Visalia > and helped him load it into his RV. It was wrapped in clear wrap and all the > parts were there, as they were placed in the RV. I also instructed him about > its operation before loading it. It is good that he used his initiative and > got the parts he wanted. > > As to Mr. Zack's perception of events, they are interpreted in a particular > manner as most all of us will do. As to his accuracy in relating my > comments - they are incorrect. > > I speak with a lot of people on the phone every day, mostly about setting up > their systems. There are many with whom I am not able to connect when they > call. For those who have called and are on my list of calls to return, my > apology for the delay. As the old saying goes, I am not sitting around > waiting for the 'phone to ring! I have also been at conventions almost every > other weekend as an exhibitor and speaker. It has been terrific to meet new > faces and renew acquaintances. > > Putting this all together, your support has made this our most productive > season ever and also our busiest. The production crew is coming in at 6AM > and we just hired 2 more people. > > Thanks for your support and please continue to review the products and also > offer your ideas for new ones. Our new tag line is, "We brought you out of > the dark ages of traps" and all our new technologies to accomplish this > statement came to pass because of your requests for better performing > multi-band antennas. > > Continuing to follow your requests, there are some new products getting > staged and we will keep everyone advised. > > 73, Tom N6BT > President, Force 12, Inc. > > > > > > > > -------------------------------------------- > Force12Talk mailing list provided as a service by Force 12 Antennas, Inc. > Force12 Web Site: http://www.force12inc.com > > To Submit Message to the List: Force12Talk@qth.com > To unsubscribe and view the Message Archive: see http://qth.com/force12/list > For problems with the list: contact n4zr@qth.com > > > > -------------------------------------------- Force12Talk mailing list provided as a service by Force 12 Antennas, Inc. Force12 Web Site: http://www.force12inc.com To Submit Message to the List: Force12Talk@qth.com To unsubscribe and view the Message Archive: see http://qth.com/force12/list For problems with the list: contact n4zr@qth.com |
This Thread
|
This Author (Jul-2003)
|